JOB DESCRIPTION: DATA SYSTEMS ADMINISTRATOR
HOURS: Fulltime
REPORTING TO: Data Systems Manager
LOCATION: based in Dublin
SALARY: € *, *,**Apply
on the website**
ROLE OVERVIEW
Peter McVerry Trust is a national housing and homeless charity
committed to reducing homelessness and the harm caused by substance
misuse and social disadvantage.
The role of Data Systems Administrator is an essential part of the
Corporate Services team, which is committed to maintaining robust and
secure data systems that support our operations and strategic goals.
You will be responsible for overseeing various administrative and
support functions, working closely with different departments to
enhance efficiency and effectiveness.
RESPONSIBILITIES
KEY DUTIES:
Peter McVerry Trust optimise their operations through the CRM platform
Salesforce. It is the responsibility of the Data System Administrator
to create and maintain a responsive and dynamic platform that operates
bilaterally, ensuring that data management is robust and can support
the complex internal and external reporting needs of senior management
while also operating to support frontline staff to better manage the
needs of their participants on a day to day basis.
JOB OBJECTIVES
* Serve as an administrator for the PMVT CRM System
* Manage the CRM application including ongoing requests and
administrative needs of staff by providing prompt and complete
resolution to technical challenges and issues through troubleshooting
* Work along side the Data Systems Manager to build on new effective
ways to collect data to meet the KPI’s of the different teams in the
organisation.
* Maintain the user interface, product configurator rules and update
fields as required
* Perform database maintenance tasks and ensure data integrity
standards are upheld
* Complete regular internal system audits and updates
* Document all CRM processes and workflows
* Design, build, test and deploy enhancements to Salesforce custom
objects
* Provide reports and statistics as requested.
* Provide training to staff along with training documentation and
instructional videos.
* Review new release notes and technologies that would benefit staff
* Positively influence staff to work with best practice and
supporting them to develop an understanding that Salesforce supports
them in doing their work
The Job Description is not intended to be a comprehensive list of all
duties involved and consequently, the post holder may be required to
perform other duties as appropriate to the post which may be assigned
to him/her from time to time, and to contribute to the development of
the post while in office.
EXPERIENCE REQUIRED
QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED:
Qualifications:
* Have a minimum of two years’ experience in a relevant post
* Second level education and above
* Must have the requisite knowledge and ability including a high
standard of suitability, and professionalism, for the proper
fulfilment of the duties of this role
Skills:
* Strong organisational and administrative skills, with high level
of attention to detail and accuracy
* Creative and analytical thinker with the ability to analyse and
solve complex problems
* Strong project management and documentation skills
* Excellent communication skills – oral, aural and written
* Comfortable working in a fast paced environment with constant
changes
* Willingness to work to task completion and manage multiple
competing tasks while ensuring timely delivery of projects
* Ability to work both independently and as part of a team
* Discretion handling confidential information
* Provide reports and statistics as requested.
Experience:
* Experience with CRM System Salesforce is preferred
OTHER INFORMATION
* CONFIDENTIALITY: It is a condition of service that all information
obtained during the course of employment, especially with regard to
participants affairs is treated with the strictest confidence.
* EQUAL OPPORTUNITIES: To implement Equal Opportunities into your
daily practice at all times
* HEALTH AND SAFETY: To be responsible for your own health and
safety and that of your Colleagues in accordance with relevant PMVT
policies and procedures.
HOW TO APPLY:
TO APPLY PLEASE DOWNLOAD THE APPLICATION FORM OR VISIT
PMVTRUST.IE/CAREERS:
We need : English (Good)
Type: Permanent
Payment:
Category: Health
